TruDoc Health Care LLC
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About TruDoc Health Care LLC
Overview
Conveniently located at Business Bay, TruDoc Health Care LLC is easily accessible to residents of and surrounding areas. Patients can contact the clinic at +971 800 878362 to schedule an appointment.
Whether you're seeking expert care in or need a trusted physician in , Dr. TruDoc Health Care LLC is your go-to medical professional.
One of TruDoc Health Care LLC's patient, Nishi sam said "I have had a great experience with the Teu Doc service. They are easy to contact, respond quickly, and provide fast service. I've never encountered hospital service quite like this, and it's been a very positive experience.";.
Read all reviews here.
Specialities & Category
Contact Info
- +971 800 878362
- http://www.trudochealth.com/
- Business Bay
FAQ's
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How can I contact TruDoc Health Care LLC?
You can contact TruDoc Health Care LLC at their phone number +971 800 878362 or through contact form on their website http://www.trudochealth.com/.
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Where is TruDoc Health Care LLC located?
TruDoc Health Care LLC in is located at Dubai - Business Bay - Bay Square - Dubai - United Arab Emirates.
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How is TruDoc Health Care LLC rated by patients?
Based on 3149 reviews, TruDoc Health Care LLC has a rating of 4.5 out of 5 stars.
TruDoc Health Care LLC Review (3149) 4.5
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I have had a great experience with the Teu Doc service. They are easy to contact, respond quickly, and provide fast service. I've never encountered hospital service quite like this, and it's been a very positive experience.
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I called at 11am the customer service said doctor will call me, I asked for a timeline for the call back the representative said u201cdon't worry as soon as possibleu201d. Time passed till 1.30pm yet no call from anyone in TruDoc, I had to call back and check on my request as it was urgent for me, then another representative said she'll inform it's urgent and then I got the call at 2pm from the doctor. Then once I was done with the doctor they transferred my call to a representative again and she asks the same question over 3 times, either these people are sleeping while they speak or they are not attentive or focused while working.
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The whole experience from beginning to end has been so smooth. When I'm sick there's nothing worse than extra stress, but TruDoc has been extremely helpful and supportive and I'm so thankful for their service. The doctor, the call agents, and the nurse who visited my home for the blood samples; every single person was very professional, kind and efficient.
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I've been using TruDoc a few times in the last months, I found on them a professional service, very helpful, flexible and above all really convenient and customer focused. I do recommend this service, especially for mild situations or when you need recurrent prescriptions or regular follow up..
I contacted customer service at 7:13 AM, and I was informed that a doctor would call me back. About 30 minutes later, the doctor assisted me and mentioned that my prescriptions would be sent to the pharmacy for delivery. nBy 11:34 AM, I had not received any delivery, so I called again to follow up. A lady answered and assured me that the pharmacy would deliver the medicine within 2-3 hours. nAt 2:42 PM, there was still no delivery, so I called again. This time, a gentleman informed me that my phone number on file was different. However, I had already requested an update to my phone number earlier in the morning when I first called. nTo add to my frustration, the gentleman also asked for my insurance number, even though the two ladies I previously spoke with, as well as the doctor, never mentioned needing it. This inconsistency in communication and lack of coordination is unacceptable. nFrom the time I initially called at 7:00 AM until 3:00 PM, nothing was resolved. I strongly recommend avoiding this service and instead visiting a clinic directly. This experience has been extremely disappointing.