Super Life Pharmacy LLC (Discovery Garden )
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Super Life Pharmacy LLC (Discovery Garden )
Shop No. 5 and 6 - Building No. Zen 2-020, Plot No. 169, Discovery Gardens, Opp. Grand West Hotel - قرية جبل علي - ديسكفري جاردنز - دبي - United Arab Emirates (Direction)Specialities & Category: Radiologists, Sleep Medicine Specialists,
Overview
Conveniently located at Shop No. 5 and 6, Building No. Zen 2-020, Plot No. 169, Discovery Gardens, Opp. Grand West Hotel, Super Life Pharmacy LLC (Discovery Garden ) is easily accessible to residents of Discovery Gardens and surrounding areas. Patients can contact the clinic at +971 4 276 6318 to schedule an appointment.
Whether you're seeking expert care in Radiologists or need a trusted physician in Dubai, Dr. Super Life Pharmacy LLC (Discovery Garden ) is your go-to medical professional.
One of Super Life Pharmacy LLC (Discovery Garden )'s patient, Cherryl Coloma said "I am compelled to share my extremely disappointing experience with your delivery service regarding my recent order. On December 3rd, I placed an order for two medicines over the phone at 9:18 PM due to a fever and feeling unwell. They was informed me that delivery would occur within 90 minutesu2014this was crucial as I needed the medicines promptly.nnHowever, I did not receive my order until 11:51 PM, leaving me waiting for over 2 and a half hours. In that time, I made 4x follow-up calls to inquire about my order, only to receive vague responses about it being u201cshippedu201d and u201con the way.u201d Each time, I was left feeling frustrated and ignored.nnAs a customer who lives right across from your pharmacy, I expected a much more efficient service, especially in a time of need due to my illnessnI had anticipated a more reliable and timely service, especially under the circumstances of my illness. It is unacceptable for customers to experience such significant delays without clear communication or accountability.nnMy suggestion is simple: instead of offering apologies with no real solutions, please prioritize hiring a dedicated delivery team. This would not only enhance customer satisfaction but also ensure that urgent needs are met in a timely manner.nnHope you take this feedback seriously and implement changes to your delivery process. Thank you for your attention to this matter, and I look forward to seeing improvements in the future.";.
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Specialities & Category
Location & Maps
Contact Info
- +971 4 276 6318
- https://www.lifepharmacy.com/
- Shop No. 5 and 6, Building No. Zen 2-020, Plot No. 169, Discovery Gardens, Opp. Grand West Hotel
FAQ's
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How can I contact Super Life Pharmacy LLC (Discovery Garden )?
You can contact Super Life Pharmacy LLC (Discovery Garden ) at their phone number +971 4 276 6318 or through contact form on their website https://www.lifepharmacy.com/.
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Where is Super Life Pharmacy LLC (Discovery Garden ) located?
Super Life Pharmacy LLC (Discovery Garden ) in is located at Shop No. 5 and 6 - Building No. Zen 2-020, Plot No. 169, Discovery Gardens, Opp. Grand West Hotel - قرية جبل علي - ديسكفري جاردنز - دبي - United Arab Emirates.
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How is Super Life Pharmacy LLC (Discovery Garden ) rated by patients?
Based on 454 reviews, Super Life Pharmacy LLC (Discovery Garden ) has a rating of 4.3 out of 5 stars.
Super Life Pharmacy LLC (Discovery Garden ) Review (454) 4.3
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I am compelled to share my extremely disappointing experience with your delivery service regarding my recent order. On December 3rd, I placed an order for two medicines over the phone at 9:18 PM due to a fever and feeling unwell. They was informed me that delivery would occur within 90 minutes--this was crucial as I needed the medicines promptly. nHowever, I did not receive my order until 11:51 PM, leaving me waiting for over 2 and a half hours. In that time, I made 4x follow-up calls to inquire about my order, only to receive vague responses about it being u201cshippedu201d and u201con the way.u201d Each time, I was left feeling frustrated and ignored. nAs a customer who lives right across from your pharmacy, I expected a much more efficient service, especially in a time of need due to my illnessnI had anticipated a more reliable and timely service, especially under the circumstances of my illness. It is unacceptable for customers to experience such significant delays without clear communication or accountability. nMy suggestion is simple: instead of offering apologies with no real solutions, please prioritize hiring a dedicated delivery team. This would not only enhance customer satisfaction but also ensure that urgent needs are met in a timely manner. nHope you take this feedback seriously and implement changes to your delivery process. Thank you for your attention to this matter, and I look forward to seeing improvements in the future.
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Update on 25th Jan,nnGot a call from Suhail to apologies and promise to improve the service... I liked the approach. I will try couple of more times to see they can walk the talk. nOriginalnUnfortunately, no 0 star option... we were very regular customer due to location and response on whatsapp but not anymore. nMy wife got diagnosed with influenza and needed medicine urgently. Ordered around 6 pm and then requested for influenza report which i gave it to them around 8 pm. Later i followed constantly till 10 pm, response was under approval from insurance. Got fed up and called insurance company to expedite approval, that's where came to know that report has not been submitted. Requested again to life to send report and now within 10 mins, everything is approved. Requested to deliver but to my surprise, they asked for 1 hr where i can reach there in 4 mins on foot.. I went for collection my self. nNo more order from Life pharmacy...
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I had a terrible experience with Life Pharmacy. They promised delivery within 60 to 90 minutes, but after numerous follow-ups, I was told my order was still in the pharmacy, with no clear explanation of why it wasn't delivered on time. This isn't the first time this has happened - it's always the same, with false commitments and zero accountability. Medical emergencies should always be prioritized, but it feels like they don't care. If they can't handle orders within the promised timeframe, they should stop taking them. At this point, ordering from them feels like it takes an entire day just to get something done. Totally unreliable and frustrating!
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Subject:Complaint Regarding Poor Customer Service at Pharmacy CounternnI am writing to express my disappointment with the customer service I experienced at your pharmacy today August 22, 2024 at 22:34night. I was standing at the cash counter, waiting to be attended to, but the staff completely ignored me. Despite my attempts to get their attention, they continued to engage in other tasks and conversations, making me feel unimportant and frustrated. nAs a customer, I expect to be acknowledged and assisted promptly when I visit your pharmacy. This incident has left me with a negative impression of your service. I hope you will address this issue with your staff to ensure that other customers do not have a similar experience. nThank you for your attention to this matter. I look forward to hearing from you regarding the steps you will take to improve your service.
I would like to share the horrific service provided. Firstly we had asked for multivitamin as per the prescription and the lady pharmacist said same is not available and recommend to gi for another brand which we said no. Secondly when we showed the sample of syringe, the pharmacist immediately denied our request stating that same needs to be bought from the hospital only as they do not keep syringes. Now the most interesting part comes like the moment we stepped out of the store we checked the availability of the disposable syringes and found that same are available on the APP and we ordered the same through online and the product will be delivered from the same store itself. We immediately went back to the store and showed the store Manager Mr. JASEM that the same product is available online then why our request was denied. nWorst part is we received a call from the store later and they asked for the prescription. What the hell is wrong with these people!!nnThis is clearly evident that the store manager PURPOSELY tried to stop our online order just to satisfy his EGO and did not bothered about the patient requirement. nReally really horrible experience.