Aster Clinic, Jabel Ali

Today I visited aster cedar emergency department.came for abdominal pain.good service.good staffs.thank you mithula

I visited Aster Clinic on the Al Kabayel Hypermarket Building, Jebel Ali Industrial Area on the 15th Sep around 9.30 PM after checking the website and found that the clinic was open till 11 PM. It was an emergency for my 83 year old father, who had an injury in the right thump and it was bleeding. All we wanted was to check the injured finger and apply proper medication. Unfortunately the staff was busy decorating the clinic for Onam celebration for next day and refused treatment saying there are no doctors available. Then we had to go to NMC hospital in DIP. We visited again the same Aster clinic after 2 days to clean and dress the wounded finger. Unfortunately the staff refused to check my father's hand saying they need full history of the injury and medical discharge report from NMC. This is pathetic service and completely inhumane behavior against the medical ethics.n#DHAn#Azad Moopenn#Alisha Moopenn#Dr. Nitish Shetty

Dear Aster Clinic Management,nnI am writing to bring to your attention an unpleasant experience I had at your Jebel Ali Industrial Area 1 clinic on the evening of 17th September 2024, at around 9:00 PM. I visited the clinic with my friend, who was unwell, and we encountered extremely rude and unhelpful behavior from the receptionist on duty.nnWhen we asked for assistance regarding our insurance not being claimed at that clinic, we were met with dismissive responses. The receptionist informed us that she knew nothing about other nearby Aster clinics or where we could get treatment, despite our repeated requests for help. Her attitude was not only unprofessional towards us, but we also noticed she treated other patients similarly.nnIn contrast, when we later visited the Aster Clinic in JAFZA, we received excellent care and hospitality, which is what we expect from a brand like Aster.nnI kindly request that you address this matter and ensure that staff members at all your clinics are trained to handle patients with respect and professionalism, as this greatly impacts the clinic’s goodwill.

I was very disappointed visiting this clinic. I had to consult Dr. Karthika SaaS for my 4 years daughter but unfortunately ended without any treatment. I highly recommend to not to visit this clinic.

Dr.Rabia Anwar The doctor is very arrogant and finishes quickly, doesn't listen to anything you say and rushes through seeing patients, how will I comfort my mind when I see such a hurried patient? Really I fell bed Experience.